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SD Mail Pharmacy Hero

Preferred Mail Service Pharmacy

Make the most of your pharmacy benefits with OptumRx Mail Service Pharmacy.

You could pay less for your maintenance medications - those you take on a regular basis - when you use prescription home delivery with OptumRx, your plan's preferred mail service pharmacy.

Advantages of home delivery.

It’s important to stay on schedule with your prescription refills and take your medications as prescribed. When you use home delivery through OptumRx, your medication comes right to your door. With 100-day supplies, you could have lower copays1 and will make fewer trips to the local pharmacy. Discover the other advantages of using OptumRx which include:

  • Pharmacists who are available 24 hours a day, 7 days a week to answer your questions.
  • No charge for standard shipping.
  • Medication reminders to help you stay on track.

Take control of your medicine cabinet.

Set up your online account at and begin to manage your medicine cabinet quickly and easily.  You can:

  • Enroll in home delivery with just a few clicks
  • Check the status of your order
  • Refill prescriptions
  • Renew prescriptions if you are out of refills
  • Transfer other prescriptions to home delivery

It's easy to get started with prescription home delivery.

Go online.

Set up an online account at, then choose which medication you would like to enroll in home delivery through OptumRx.

Talk to your doctor.

Ask your doctor to send an electronic prescription to OptumRx to speed up the time it takes to get your order started.


Ask for a 100-day prescription plus three additional refills to maximize your savings. Then complete and mail a new prescription order form with your written prescription to: OptumRx, P.O. Box 509075, San Diego, CA 92150.

To download an order form:

Log in at and under the New Prescriptions tab, click on Fill New Prescriptions.

Or by mail.

OptumRx new prescription order form

Print, complete and mail the order form, along with your prescription and the applicable copayment to:

P.O. Box 509075
San Diego, CA 92150-9075

To order a prescription refill online through OptumRx, click here.

For more information, visit and discover how you can:

  • Order new prescriptions
  • Transfer prescriptions to home delivery
  • Check the status of your prescription home delivery order
  • Find medications and lower cost alternatives covered by your plan
  • Refill prescriptions or renew your expired prescription(s)
  • Set up medication reminders to help you remember to take your medicine

1Savings apply during the initial coverage period, which begins after the payment of your required deductible (if any) and ends when the total cost of your drugs (paid by Senior Dimensions, you and others) reaches $3,750.

NOTE: If you are receiving Extra Help from Medicare, your copays may be lower or you may have no copays.

This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premium and/or copayments/coinsurance may change on January 1 of each year.

OptumRx is an affiliate of UnitedHealthcare Insurance Company. You are not required to use OptumRx home delivery for a 100-day supply of your maintenance medication.  If you have not used OptumRx home delivery, you must approve the first prescription order sent directly from your doctor to OptumRx before it will be filled.  New prescriptions from OptumRx should arrive within ten business days from the date the completed order is received, and refill orders should arrive in about seven business days. Contact OptumRx anytime toll-free at 1-877-889-6358, TTY 711. $0 copay may be restricted to particular tiers, preferred medications, or mail order prescriptions during the initial coverage phase and may not apply during the coverage gap or catastrophic stage.

Other Mail Service Pharmacies

We also offer the following mail order pharmacy options.

Walgreens: To order prescriptions for the first time or to order a new prescription through Walgreens, click here (Walgreens Application). Print, complete and mail the application (along with your prescription and the applicable copayment) to:

Walgreens Mail Service
P.O. Box 29061
Phoenix, AZ 85038-9061

To order a prescription refill online through Walgreens, click here.